Collection of Personally Identifiable Information (PII)We collect personally identifiable information (email address, name, phone number, etc.) from you when you place order or set up a free account with www.woolet.co. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
Non-Personal / Identifiable Information (NPII)We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic, the browser’s name, the type of computer and technical information about Users, means of connection to our Site, such as the operating system, user Internet service providers “IP addresses” where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
USE OF DEMOGRAPHIC AND PROFILE DATAWe use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like location, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in--and to display content according to your preferences.
Web Beacons: A web beacon is a programming code that can be used to display an image on a web page, but can also be used to transfer your unique user identification to a database and associate you with previously acquired information about an individual in a database. This allows www.woolet.co to track certain websites you visit. Web beacons are used to track online behavioral habits for marketing purposes to determine products or services you may be interested in. In addition to using web beacons on web pages, www.woolet.co also uses web beacons in email messages sent to individuals listed in www.woolet.co database.
Notice: When personal information is collected, we will inform you at the point of collection including the purpose for the collection. www.woolet.co does not intend to transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled Information Sharing and Disclosure below. If you choose to provide us with your personal information, we may transfer that information, within www.woolet.co or to our third party service providers.
Service providers. We contract with other companies to provide services on our behalf, such as shipping orders, fulfilling certain orders, processing payments, hosting our Site and product review pages, sending out information or promotional offers, providing customer service and analyzing data from our Site. We provide these companies with only those elements of your personal information that they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.
Aggregate Data. We may share aggregated, non-personal data with service providers, advertisers or other existing or potential business partners to enable our users to receive targeted information (such as product recommendations) and/or discounts and to optimize third-party offers of products and/or services.
Partner Programs. From time to time, we may partner with companies that are in conjunction with trusted store or similar programs, subscription services, rewards programs or other membership programs, they might require that we disclose purchasing or other personal information about their members who visit our Site (for example, to obtain purchase protection or to earn points or discounts for purchases made on our Site through links from the partner site). We will disclose your personal information to the partner companies when you consent to that disclosure, including consent implied by your agreement to the applicable membership or participation rules. And then we will disclose only the personal information required to make these programs work for you and support your membership in them.
Acquisitions or divestitures. We may decide to sell, buy or merge our own or other businesses. Such a transaction may involve the disclosure of personal and other information to prospective or actual purchasers, or receiving it from sellers. It is our practice to seek appropriate protection for information in these types of transactions. In the event that we or all of our assets are acquired in such a transaction, customer information would be one of the transferred assets.
DATA SECURITYThe security of your personal information is extremely important to us. We use technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. We use security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, since no security system is impenetrable and "perfect security" does not exist on the Internet, or that information you supply will not be intercepted while being transmitted to us over the Internet. Therefore, we cannot guarantee its absolute security of our databases.
When creating an account and asked to choose a password, in which case your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.THIRD PARTY WEBSITESWe may provide Non-Personal Data to third parties and websites, where such information is combined with similar information of other users of our website. Although, www.woolet.co may contain links to many other sites as part of our effort to provide a service to our users. www.woolet.co do not control the content or links that appear on these sites and are and will not be responsible for the practices employed by websites linked to, or from our Site.
Access/Corrections: Please send any request to access, amend or delete certain personal data we hold about you to the contact address below.
Complaints and other questions: You should send any questions you may have about this policy or any complaints you have about how we have handled your personal data to the contact address below. If you feel our response is not satisfactory, we will refer you to a neutral and independent dispute resolution organization.
Security: If you have reason to believe that the personal data we hold about you, such as your account with www.woolet.co, other program Profile(s), or other membership information is no longer secure, you must immediately notify us of the problem by either visiting the Support Page on our website or writing to our Physical Address: Woolet Co - 3500 South Dupont Highway, 19901 Dover, DE USA
We appreciate your concerns and will seek to resolve any concerns and disputes. Thanks for reading. Hope we made you feel a little more comfortable about using out website at www.woolet.co.